1. Our Commitment
Quantum Management Solutions is committed to
safeguarding your privacy by ensuring your personal information is protected
in a way that observes our own corporate values, as well as being consistent
with the requirements of the National Privacy Principles of the Privacy Act
(1988) (Cth), as amended. The statement that follows explains how we use,
disclose and protect the information we collect from you.
2. Collection of Information
We collect and store information
that is necessary to offer, provide and improve our services. Information
provided is not disclosed to any third parties. No personal
information is collected when you browse anonymously. Browsing is anonymous
until personal information is required to make an enquiry or register for one
of our training programs.
Information
collected is kept for as long as it is needed to provide services and products requested by you. When your information is no
longer needed for these purposes we will destroy or permanently render anonymous
any information held about you.
3. Use & Disclosure of Information
The primary purpose for collecting your information is to fulfil our
commitments to you in providing consultancy, business and finance training. We may also use
the information you provide to help improve the services we deliver to you,
measure consumer interest in our services, inform you of other
products and services or to comply with requirements under the
law. Quantum does not sell personal information to third parties.
4. Storage & Security of Personal Information
Quantum takes care to ensure
that we have security measures in place to protect against the loss, misuse,
unauthorised access, alteration, modification or disclosure of your user data
under our control. Notwithstanding the fact that we take all reasonable steps to
protect your personal data, we cannot
guarantee the security of any data you disclose on-line. Quantum limits employee access to
the servers and databases that store user information. We have taken all
reasonable steps to prevent unauthorised access, disclosure, loss, misuse or
alteration of data. However, you should be aware of the inherent risks associated with
the transmission of information via the
Internet.
5. Accessing & Changing your Personal Information
Quantum attempts to ensure that all personal
information collected and stored is correct and accurate. You are entitled to
request reasonable access to the information we hold about you. If you wish to
access and/or correct any information held by us please email info@qmsolutions.com.au
6. Complaints Resolution
Quantum Management Solutions is
committed to providing clients with a fair and responsive system for handling
and resolving complaints. You have a right to complain and to have your
complaint handled efficiently. We believe that in receiving your complaint, we
are provided with a valuable opportunity to improve the services we deliver to
you and maintain your confidence in us and our
services. If you have a complaint please send an
email to info@qmsolutions.com.au
We will endeavour to investigate and advise you of the
outcome of a complaint within 21 days of receipt of such complaint.
7. Liability Disclaimer
Quantum Management Solutions will use all
reasonable endeavours to protect and keep confidential any personal information
in its possession in relation to its clients and website visitors.
If confidential or personal information is accessed by a
third party, whether by negligence or otherwise, to the extent permitted by law,
Quantum is not liable for any loss, damage, costs, liability or other form of
contribution. We are constantly improving this website and the tools we use to
manage the data that you provide to us. Please refer to this page from time to
time to see any new policies about the use of these new
features.
8. Further Imformation on Privacy
Further information may be
obtained on privacy issues in Australia by visiting the Australian Federal Privacy Commissioner
website.
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